Troubleshooting

You want to remove MailerPress Free / Pro from your WordPress site? Follow this step by step guide. All your data will be deleted including files, custom tables and options in the database.

If you’re experiencing issues with MailerPress or MailerPress Pro, enabling WordPress debug mode is the best way to identify what’s going wrong. Debug logs provide detailed error messages that help pinpoint the cause of problems and allow for faster troubleshooting. This guide walks you through the steps to safely enable debugging, locate the error log,…

When to repair your database? If you encounter issues with MailerPress, such as being unable to create campaigns or contacts, your database may need to be repaired. How to repair your database? To do this, edit your wp-config.php file using an SFTP client or a similar tool. Add the following line of code: Next, log…

LiteSpeed user? If your encounter JavaScript error like this one: Uncaught (in promise) TypeError: Cannot read properties of undefined (reading ‘control’) Try to disable Cache Logged-in Users and/or REST API caching in LiteSpeed Cache plugin. Cloudflare user? If you use Cloudflare Rocket Loader, it might be necessary to add an exclusion rule to activate your…